PENGARUH KECERDASAN EMOSIONAL DAN KEADILAN PROSEDURAL KARYAWAN PADA KEPUASAN NASABAH
The purpose of this study is to analyze the influence of emotional utopia hoodie brown intelligence and procedural justice of employees on customer satisfaction in Branch Office of PT.Bank Pembangunan Daerah Bali, Renon, Denpasar.The number of samples taken were 140 customers with non-probability sampling method and accidental sampling, data were c